Company Details
Anqilab-Academie (sole proprietorship; trading as “Anqilab”)
KvK (CoC): 88845850
VAT: NL004660017B04
Address: Zwarteweg 92, 1412 GE Naarden, The Netherlands
Email: [email protected]
Phone / WhatsApp: +31 6 40396958

Last updated: 25 September 2025

1. Definitions

• Company / We / Us: Anqilab-Academie, registered in the Netherlands.
  
  

• Subscriber / You: Any natural person or business that enters into a Subscription with the Company.
  
  

• Services: Educational access to recorded online courses on Meta (Facebook/Instagram) and TikTok advertising, plus templates, checklists, and personal chat support.
  
  

• Digital Content: Non-tangible educational content delivered online (videos, templates, downloads).
  
  

• Platform: The third-party learning environment Huddle used to host and deliver the Digital Content.
  
  

• Subscription: A paid plan (monthly, quarterly, yearly) granting time-limited access to the Services.
  
  

• Business Days / Support Hours: Monday to Saturday, 09:00–22:00 (CET), excluding Dutch public holidays.
  
  

• Policies: Our Refund/Cancellation Policy, Privacy Policy, Cookie Policy, and any other posted policies, which form part of these Terms.
  
  

2. Scope & Acceptance

2.1 These Terms govern your use of the Services. By purchasing or accessing any Subscription, you accept these Terms.
2.2 If you purchase on behalf of a business, you confirm you are authorised to bind that business.
2.3 We may publish translations of these Terms for convenience; the English version governs in case of inconsistency.

3. Services Provided (Educational Nature)

3.1 The Services are educational only. We teach skills in Meta and TikTok advertising; we do not promise financial outcomes.
3.2 Courses are delivered as recorded video modules with practical templates and checklists.
3.3 Language: All course content is in Arabic. Chat support is available in Arabic and English.
3.4 Support: Personal chat support is available during Support Hours (Mon–Sat, 09:00–22:00 CET).
3.5 We may add, update, re-record, reorganise, or retire modules to keep content current. Such updates do not reduce your rights of access during your active Subscription.

4. Accounts & Access

4.1 After successful payment, you receive an email with a secure link to create your personal Huddle account.
4.2 Accounts are strictly personal and may not be shared or transferred. Sharing (e.g., with friends/family) is prohibited and may lead to suspension or termination without refund.
4.3 You are responsible for safeguarding your login credentials and for all activity under your account.

5. Plans, Prices & Payment

5.1 Plans (VAT included):

• Monthly: €50 per month
  
  

• Quarterly: €99 every 3 months
  
  

• Yearly: €499 per year
  5.2 Prices are stated in EUR and include VAT.
  5.3 Payment is due in advance and processed securely via Mollie.
  5.4 Auto-renewal: Subscriptions renew automatically at the end of each billing period unless cancelled in time (see Article 6).
  5.5 If we cannot collect payment (e.g., card failure), we may suspend access until payment is received.
  5.6 Price changes: We may change prices for new customers at any time. Existing Subscribers keep their current price unless they cancel and later re-subscribe.
  
  

6. Cancellation, Renewal & Termination

6.1 You may cancel at any time; to avoid renewal, cancellation must be received at least 24 hours before the next billing cycle.
6.2 After cancellation, your access remains active until the end of the prepaid period (no partial refunds for unused time, except where required by law or under our 14-day policy in Article 7).
6.3 We may suspend or terminate your access (with notice where feasible) for: (a) material breach (e.g., sharing content), (b) unlawful use, or (c) non-payment.
6.4 If we materially change the nature of the Services or these Terms to your significant detriment, you may cancel before the change takes effect.

7. Refund & 14-Day Reflection Policy

7.1 Voluntary 14-day reflection period: You may withdraw from your first purchase within 14 days of the transaction and request a refund by emailing [email protected] (or as set out in Article 15).
7.2 To keep this fair, if substantial progress has been made (e.g., multiple modules completed or extensive resource downloads), we may reasonably limit the refund.
7.3 Where permitted by law, we may ask you to confirm you understand that immediate access to Digital Content begins right after purchase. Regardless, we offer the 14-day reflection as stated above.
7.4 Approved refunds are issued to the original payment method.

8. Availability, Maintenance & Downtime

8.1 We use reasonable efforts to keep the Services available continuously, but 100% uptime is not guaranteed.
8.2 Temporary downtime may occur due to maintenance, updates, or third-party outages (e.g., Huddle).
8.3 Fair remedy: If downtime prevents reasonable use, we will extend your access by at least the lost time (no double-charging for unavailable time).

9. Acceptable Use

9.1 You must use the Services lawfully and respectfully. You may not attempt to bypass security, copy or scrape content, or interfere with the Platform.
9.2 You may not upload or transmit malware or content that violates rights or the law.
9.3 You may not resell, re-license, or make the Services available to third parties except as expressly permitted by these Terms.

10. Intellectual Property

10.1 All videos, templates, checklists, text, graphics, and branding are protected by copyright and other IP rights owned or licensed by the Company.
10.2 Personal licence: During an active Subscription we grant you a non-exclusive, non-transferable, revocable licence for personal learning.
10.3 Prohibited: Sharing, copying, recording, posting, selling, or distributing our materials (including screen-recordings) is prohibited.
10.4 We may apply technical measures (e.g., watermarks) to protect our materials.

11. Third-Party Services & Partners

11.1 We rely on third-party providers (e.g., Huddle for course hosting, Mollie for payments). Their terms may also apply.
11.2 We are independent of Meta and TikTok; they do not endorse us.
11.3 We are not responsible for third-party outages or changes, but we will act reasonably to minimise disruption and provide the remedy in Article 8.3.

12. Disclaimers & No Guarantees

12.1 The Services are provided on an “as is” and “as available” basis for educational purposes only.
12.2 We do not guarantee business results, revenue, or ad performance. Real-world outcomes depend on your implementation, budget, market, and external factors.

13. Liability

13.1 To the maximum extent permitted by law, we are not liable for indirect, incidental, special, punitive, or consequential damages.
13.2 Our total aggregate liability for any claim relating to the Services shall not exceed the amount you paid for the Subscription period in which the claim arose.
13.3 Nothing in these Terms limits liability for fraud, wilful misconduct, or where liability cannot be limited under mandatory law.

14. Force Majeure

14.1 We are not liable for failure or delay caused by events beyond our reasonable control, including: power or internet outages, platform failures, cyber incidents, labour disputes, governmental actions, pandemics, natural disasters, war, or illness.
14.2 Performance is suspended for the duration of such events; we will resume as soon as reasonably possible and provide the remedy in Article 8.3.

15. Complaints & Contact

15.1 Complaints can be submitted via:
  • General: [email protected]
  • Administration (e.g., double payments): [email protected]
  • Cancellations: [email protected]
  • Phone/WhatsApp: +31 6 40396958
15.2 We acknowledge and aim to respond within 3–4 Business Days.
15.3 If you are an EU consumer, you may also consult the EU ODR platform; however, please contact us first so we can resolve issues quickly.

16. Changes to Services, Pricing & Terms

16.1 We may update course content at any time to reflect platform changes and best practices.
16.2 Pricing may change for new Subscribers; existing active Subscribers keep their existing rate unless they cancel and re-subscribe.
16.3 We may update these Terms. Material changes will be notified (e.g., by email or on the site) and will take effect no earlier than 30 days after notice. If you do not agree, you may cancel before the effective date.

17. Privacy & Cookies

17.1 We process personal data in accordance with applicable data-protection laws (GDPR/AVG).
17.2 Please read our Privacy Policy and Cookie Policy for details on how we collect, use, and store data, and how you can exercise your rights.
17.3 Use of analytics pixels (e.g., Meta/TikTok) will be disclosed in the Cookie Policy and consent will be obtained where required.

18. Eligibility; Consumer Information

18.1 You must be 18+ (or have verifiable parental/guardian consent) to purchase a Subscription.
18.2 Transparency on language: Website and checkout are in English; all course content is in Arabic.
18.3 Mandatory consumer rights under Dutch/EU law remain unaffected by these Terms.

19. Communication & Notices

19.1 Primary communication is by email to the addresses you provide or via in-app notices.
19.2 Please keep your contact details up to date. Notices are deemed received upon sending (unless bounce-back is received).

20. Assignment, Severability & No Waiver

20.1 You may not assign your rights or obligations under these Terms without our prior written consent. We may assign to an affiliate or in connection with a reorganisation or sale.
20.2 If any provision is held unlawful or unenforceable, the remaining provisions remain in full force, and a valid clause approximating the intention will replace the invalid one.
20.3 Failure to enforce any provision is not a waiver of that provision or any other.

21. Governing Law & Venue

21.1 These Terms are governed by Dutch law.
21.2 Disputes shall be submitted to the competent courts of the Netherlands, without prejudice to mandatory consumer-protection rights.

Quick Summary (non-binding)

• Educational service; no income guarantees.
  
  

• Arabic course content; English site/checkout.
  
  

• Personal account; no sharing.
  
  

• €50 monthly / €99 quarterly / €499 yearly (VAT incl.), auto-renew.
  
  

• Cancel anytime (≥24h before renewal).
  
  

• 14-day reflection period; fair limits if substantial progress already made.
  
  

• Downtime → access extended accordingly.
  
  

• Changes to content to keep it current; price changes only for new customers.
  
  

Dutch law; we aim to resolve complaints within 3–4 business days.